Support
A real answer, within a day
Support is what this whole plugin category gets judged on. We would rather be known for answering than for a feature list.
One support desk for everyone
Free or Pro, every question goes to the same place. Open a request at our support centre and we aim for a real first response within 24 hours on business days — include your site details, and your licence key if you have one, so we can find you fast.
Go to the support centresupport.softminal.com
Things that get you an answer faster
- The WordPress, WooCommerce and PHP versions the site is running.
- Whether B2B Suite Pro is active, and which version of each plugin.
- Whether the store uses the classic checkout or Cart & Checkout Blocks.
- For a pricing question: the output of Pricing → Check a price for the product and customer involved. It shows which rule won, which usually is the answer.
- For an error: the exact message, and whether it happens with other plugins deactivated.
Pre-sales questions are welcome too.
If you are not sure whether B2B Suite fits how your trade business works, describe it to us and we will tell you honestly — including when the answer is no.
14-day money-back guarantee · 24-hour first response